Cedar House - Terms and Conditions

By booking a stay at Cedar House, guests agree to the following terms:

    • A valid booking is confirmed only once payment (or the required deposit) has been received and a confirmation has been issued by Cedar House or via the booking platform used.

    • Rates are quoted per room/unit per night unless otherwise stated, and may vary by season.

    • The guest who makes the booking is responsible for the conduct and charges of their entire party.

    • Check-in: from [2:00 PM]. Check-out: by [10:00 AM].

    • Early check-in or late check-out may be arranged in advance, subject to availability, and may incur an additional charge.

    • Valid photo identification (passport or national ID) is required from all guests at check-in.

    • Guests are expected to respect other guests, staff, and the local community at all times.

    • Cedar House reserves the right to refuse service or end a stay without refund in cases of abusive behaviour, damage to property, or breach of these terms.

    • Quiet hours apply from [10:00 PM to 6:00 AM] out of respect for other guests.

    • Guests are responsible for any loss or damage to Cedar House property caused during their stay, beyond normal wear and tear, and may be charged the cost of repair or replacement.

    • Smoking is permitted only in designated outdoor areas.

    • Pets are welcome only by prior arrangement — please ask before booking if travelling with an animal.

    • Hiking, trekking, and any mountain activity is undertaken at the guest's own risk. Mount Mulanje is a genuine wilderness environment with real hazards, including sudden weather changes.

    • We strongly recommend hiring a registered local guide for any mountain excursion; Cedar House can arrange this on request.

    • Cedar House is not liable for injury, loss, or delay arising from independent hiking or activities undertaken without a guide.

    • Cedar House takes reasonable care of guest belongings but is not responsible for loss, theft, or damage to personal property during a stay.

    • Guests are encouraged to arrange their own travel insurance, including cover for hiking and mountain activities.

  • Cedar House may update these terms from time to time; the terms in force at the time of booking will apply to that stay.

For any questions about these terms, please contact us directly at

cedarhousemulanje@gmail.com / +265 882 712 408 / + 265 88 820 9333

House Rules

These House Rules are being implemented for the well-being of all our guests.

  • No smoking indoors

  • Quiet hours: 21:00–07:00

  • Guests are responsible for any damage caused during their stay

  • Pets welcome only with prior approval

  • Maximum guests per booking as confirmed at time of reservation

  • No parties or events without prior arrangement

  • Please conserve water and electricity where possible

  • Respect staff and neighboring residents

  • Report any maintenance issues promptly

  • Check-in from 14:00, check-out by 10:00

  • Valid ID required at check-in

  • Hiking and mountain activities are undertaken at your own risk

Cancellation Policy

These policies are being implemented for the well-being of all our guests.

  • 14+ days before check-in: full refund, minus service fees

  • Under 7 days or no-show: no refund

  • 7–14 days before check-in: 50% refund

Service fees are non-refundable. If we ever need to cancel your stay, you'll receive a full refund and our help finding nearby alternative accommodation.

Questions?

Reach out anytime using the contact details in your booking confirmation.